At Pestana & Pestana M.D., P.A., we are dedicated to providing our patients with the highest quality medical and aesthetic care. Our multispecialty practice is led by a team of highly skilled and experienced doctors, including Dr. Ivo D. Pestana, a renowned plastic surgeon, and Dr. Tatiana A. Pestana, M.D., M.P.H., and Dr. Elsa S. Pestana, M.D., pediatricians. Our mission is to provide personalized, compassionate care to patients of all ages, helping them to achieve their health and beauty goals.
Our Services
We offer a wide range of medical and aesthetic services, including plastic surgery, pediatric care, and non-surgical skin treatments. Our plastic surgery services include facelift, rhinoplasty, breast augmentation, breast reduction, breast lift, gynecomastia surgery, tummy tuck, liposuction, body lift, and more. We also offer a variety of non-surgical skin treatments, including cheek enhancements, facial fillers, and skin rejuvenation.
Our Approach
At Pestana & Pestana M.D., P.A., we take a holistic approach to medicine and aesthetics. We believe that every patient is unique and deserves personalized care that addresses their specific needs and concerns. We take the time to listen to our patients, answer their questions, and develop a treatment plan that is tailored to their individual needs. Our goal is to provide our patients with natural-looking results that enhance their beauty and confidence.
Our Commitment
We are committed to providing our patients with the highest level of care and service. We use only the latest techniques and technology, and our doctors and staff are highly trained and experienced in their fields. We strive to create a warm and welcoming environment that makes our patients feel comfortable and at ease.
Office Experiences and Staff
Several reviewers had negative experiences with the office staff, describing them as rude, unhelpful, and lazy. Issues with appointments, billing, and communication were common complaints.
Appointments and Scheduling
Multiple reviewers reported having their appointments cancelled or rescheduled without notice, and some were not informed of changes to their appointments. One reviewer was told that their appointment was cancelled due to not receiving paperwork, despite having had previous appointments with the office without issue.
Billing and Insurance
Reviewers had issues with billing and insurance, including being charged for visits that should have been covered and problems with claims processing. One reviewer was even billed for preventative care because the doctor spent more time with them than initially planned.
Doctor's Behavior
Some reviewers were unhappy with the doctor's behavior, including one who was given a vaccine that their child had already received, and another who was told that they couldn't explain their symptoms during a well visit.
Positive Experiences
On the other hand, some reviewers had positive experiences with the doctor, describing her as compassionate, concerned, and taking the time to explain things to them. These reviewers appreciated the doctor's personalized care and were happy with their experiences.
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